Privacy Policy

Dubai School Hub ("we", "us", or "our") operates dubaischoolhub.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site.

By using the Site, you agree to the collection and use of information as described in this policy. If you do not agree, please stop using the Site.

1. Information We Collect

Information You Provide

Our Site does not require registration or user accounts. We do not collect personal information such as your name, email address, or phone number unless you voluntarily contact us.

If you contact us via email, we will collect your email address and any information you include in your message solely to respond to your inquiry.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies and similar technologies:

• Analytics Data: We use PostHog, a web analytics service, to understand how visitors use our Site. PostHog may collect information such as your IP address (anonymized), browser type, operating system, referring URLs, pages visited, and time spent on pages. This data helps us improve the Site. Analytics cookies are only loaded after you accept cookies via our consent banner.
• Device & Browser Data: We may automatically collect technical information such as your device type, browser type, language preference, and screen resolution.

Cookies

Cookies are small text files stored on your device. We use cookies for:

1. Essential cookies — to remember your cookie consent preference.
2. Analytics cookies (PostHog) — to understand site usage and improve our service. Only loaded after you accept cookies.

For more details, see our Cookie Policy.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.

2. How We Use Information

We use automatically collected information to:

• Operate and maintain the Site
• Understand how visitors use the Site (analytics)
• Improve user experience
• Detect and prevent technical issues

We do not:

• Sell your personal information
• Create individual user profiles for tracking purposes
• Collect information from children under 13

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With service providers who assist us in operating our website (under strict confidentiality agreements)

4. Third-Party Services

Our website integrates with the following third-party services that may collect data:

These third parties have their own privacy policies governing their use of your data. We encourage you to review them.

PostHog Analytics

We use PostHog to understand how visitors use our website. PostHog collects anonymous usage data including pages visited, features used, and general interaction patterns. PostHog operates in anonymous mode on our site — we do not create individual user profiles or track personal identity. Data is sent to PostHog's EU-based cloud infrastructure.

PostHog is only loaded after you accept cookies via our consent banner. If you decline cookies, no analytics data is collected.

For more information about PostHog's privacy practices, visit posthog.com/privacy.

5. Data Security

We take reasonable measures to protect data collected through our Site. However, no method of transmission over the Internet is 100% secure. We use HTTPS encryption and rely on trusted third-party service providers with their own security measures.

6. Data Retention

Analytics data is retained for up to 24 months. Cookie consent preferences are stored locally on your device. We do not maintain user accounts or store personal data beyond what is described above.

7. Your Rights

Depending on your location, you may have the following rights:

For EU/EEA Residents (GDPR)

• Access — Request a copy of data we hold about you
• Rectification — Request correction of inaccurate data
• Erasure — Request deletion of your data
• Restriction — Request we limit processing of your data
• Objection — Object to processing of your data
• Portability — Request transfer of your data

For California Residents (CCPA)

• Right to Know — What personal information is collected
• Right to Delete — Request deletion of personal information
• Right to Opt-Out — Opt out of the sale of personal information
• Non-Discrimination — We will not discriminate against you for exercising your rights

We do not sell personal information as defined by the CCPA.

For All Users

• You can disable cookies in your browser settings at any time
• You can decline cookies via our consent banner to prevent analytics from loading
• You can contact us to request data deletion

To exercise any of these rights, contact us at [enable JS].

8. Children's Privacy

Our Site is intended for parents and guardians seeking educational information. It is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [enable JS], and we will delete such information.

9. Data Sources

The educational data displayed on our website is sourced from public records provided by the Knowledge and Human Development Authority (KHDA) of Dubai. This data is publicly available and used in accordance with KHDA's open data policies. We do not collect or store personally identifiable information about students, teachers, or school staff.

10. International Data Transfers

Our Site is hosted on Cloudflare's global network and is accessible worldwide. Analytics data is processed by PostHog's EU-based infrastructure. Data collected may be processed in countries outside your own. By using the Site, you consent to such transfers. Where required, we ensure appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: [enable JS]
• General inquiries: [enable JS]
• Website: dubaischoolhub.com